Effective Date: July 14, 2026
Takrim Tourism LLC strives to provide maximum flexibility to our clients. Our Cancellation and Refund Policy defines clear rules regarding booking cancellations, modifications, and credit refunds to ensure smooth logistics planning.
1. Cancellation Deadlines and Fees
Cancellation fees are determined by the time elapsed between the cancellation request and the scheduled pickup time:
| Time of Cancellation Request |
Applicable Cancellation Fee |
Refund Amount |
| 24 Hours or more prior to scheduled pickup time |
0% (No Fee) |
100% Refund |
| Between 12 and 24 Hours prior to pickup time |
50% of the total booking fare |
50% Refund |
| Less than 12 Hours prior to pickup time (or No-Show) |
100% of the total booking fare |
No Refund (0% Refund) |
2. No-Show Policy
A booking is designated as a "No-Show" if the passenger does not meet the chauffeur or make contact within the allotted waiting time:
- Airport Pickups: 60 minutes after the flight lands.
- Standard Transfers: 15 minutes after the scheduled pickup time.
All No-Shows are subject to a 100% cancellation charge. No refunds or reschedule requests will be accommodated in such cases.
3. Booking Modifications
You can modify your booking details (such as date, pickup time, destination, or vehicle class) free of charge up to 12 hours before the scheduled pickup time, subject to vehicle availability and potential fare differences. Any modifications requested within 12 hours of the pickup time may be treated as a cancellation and will be subject to cancellation charges.
4. Processing of Refunds
All eligible refunds will be initiated immediately upon confirmation of the cancellation. Refund payments will be returned exclusively to the original credit/debit card or bank account used at the time of booking. Bank card processing generally takes 5 to 7 business days to reflect in your account, depending on your card issuer.
5. Force Majeure Exceptions
In cases where cancellations occur due to documented flight cancellations, severe weather conditions, or local state emergencies, please contact our support desk immediately. We will review such occurrences on a case-by-case basis and endeavor to offer free booking reschedules or travel vouchers.
